On becoming extraordinary - Pieter Klaas Jagersma

principles of star professional service firms

KORTE INHOUD

'On Becoming Extraordinary - Star Professional Service Firms' reveals the strategy of the world's best professional service firms (PSFs). The book is based on a 5-year research study and takes the reader deep inside the workings of the peak of the pyramid. It is a contemporary classic of managing PSFs. 'On Becoming Extraordinary' is a close-up, real-life look at the art of managing and leading professional service firms. Why do some PSFs prosper in extraordinary fashion, while others fail to do so? What do these 'special' firms do that makes them excellent? What makes them really tick? In developing my perspective on PSF excellence, I drew on the following sources of information and analysis: [1] interviews with senior officials of PSFs, [2] interviews with senior officials of client organizations, primarily members of management, advisory, and supervisory boards, [3] secondary research and archiving material, and [4] interviews, email exchanges, and telephone conversations with knowledgeable outsiders. 'Star... Lees verder...

2014Taal: Engelszie alle details...

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2014Uitgever: Inspiration Press240 paginasTaal: EngelsISBN-10: 9081077651ISBN-13: 9789081077651