Managing Your Mouth - Robert L. Genua
An Owner's Manual for Your Most Important Business Asset
KORTE INHOUD
Foot-in-the-mouth syndrome may sound like a joke, but the result can be disastrous in the workplace. Managing Your Mouth helps business people master the many aspects of one-to-one communication. The guide starts readers off with an in-depth personal assessment and then explains how they can: use verbal skills to move up the corporate ladder; say the right thing at the right time; judge personality and its influence on behaviour; and evaluate the role of non-verbal cues and meanings. The author's advice will help readers handle the most trying communication scenarios, including: controversy, bad news, networking, gossip, company secrets, proprietary information, meetings and interviews.
