Business Process Management - Howard Smith
the third wave
KORTE INHOUD
"Sets out a theory and a practical approach to process management that takes what was good about reengineering - the creativity, the insight - but eradicates the pain of discontinuity and new process introduction." - page 6.
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2003Uitgever: Meghan-Kiffer Press292 paginasTaal: EngelsISBN-10: 0929652339ISBN-13: 9780929652337Koop dit boek tweedehands
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