The Ultimate Question / Driving Good Profits and True Growth - Reichheld, Fred

driving good profits and true growth

KORTE INHOUD

Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.

2006Taal: Engelszie alle details...

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Categorie

non-fictiegeld en economie

Details

2006Uitgever: Harvard Business School Publis211 paginasTaal: EngelsISBN-10: 1591397839ISBN-13: 9781591397830