The Service/Quality Solution - David A. Collier

Using Service Management to Gain Competitive Advantage

KORTE INHOUD

Hardcover, dustjacket, 310 pp. 1994, some discoloration, name sticker on first page. overall good. snelle verzending.
1994Taal: Engelszie alle details...

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1994Uitgever: Asq Quality Press275 paginasTaal: EngelsISBN-10: 1556237537ISBN-13: 9781556237539

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