Delivering Happiness - Tony Hsieh,Tony Hsieh

A Path to Profits, Passion and Purpose

KORTE INHOUD

The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness- and then delivers on it.



- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons ...
2012Taal: Engelszie alle details...

Categorie

Details

2012Uitgever: WARNER INTERNATIONAL304 paginasTaal: EngelsISBN-10: 145550890XISBN-13: 9781455508907

REVIEWS VAN DIT BOEK